Privacy Policy

Introduction

Ashburn Village Chiropractic, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our chiropractic services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment
• Fill out patient intake forms
• Subscribe to our newsletter
• Contact us via phone, email, or our website contact form

The types of personal information we may collect include:

• Name: First and last name
• Contact Information: Email address, phone number, and mailing address
• Medical Information: Health history, symptoms, and insurance information necessary for treatment
• Appointment Details: Preferred dates, times, and type of service

Automatically Collected Data

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on those pages
• Referring website address

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To schedule and provide chiropractic care and related services
• Communication: To respond to your inquiries, send appointment reminders, and provide updates about our services
• Healthcare Operations: To maintain patient records and coordinate your care
• Marketing: With your consent, to send promotional materials and newsletters
• Website Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with applicable laws and regulations

Who Has Access to Your Information

We limit access to your personal information to authorized personnel who need it to perform their job functions. This includes:

• Our chiropractors and clinical staff
• Administrative staff handling scheduling and billing
• IT personnel maintaining our systems

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Third-Party Services

FormSubmit

We use FormSubmit (formsubmit.co) to process contact form submissions on our website. When you submit a form, your information is transmitted through FormSubmit's secure servers to our email. FormSubmit may temporarily store your submission data for processing purposes. For more information about how FormSubmit handles data, please visit their privacy policy at formsubmit.co/privacy.

Analytics Services

We may use third-party analytics services to help analyze how visitors use our website. These services may collect information about your use of our website, including your IP address, browser type, and pages visited.

Payment Processors

If you make payments through our website, we use secure third-party payment processors to handle your financial information. We do not store your credit card details.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure storage of patient records
• Regular security assessments
• Access controls limiting who can view personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with healthcare record retention requirements under Virginia law
• Resolve disputes and enforce agreements
• Support audits and legal proceedings

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request correction of inaccurate information
• Deletion: You may request deletion of your personal information, subject to legal retention requirements
• Opt-Out: You may opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

How to Request Data Deletion

If you wish to request the deletion of your personal data, please contact us:

• By email: contact@ashburnvillagechiropractic.net
• By phone: +1 954-482-8192
• By mail: 44110 Ashburn Shopping Plz, Unit 158, Ashburn, VA 20147

We will respond to your request within 30 days. Please note that certain information may be retained as required by law, such as medical records subject to healthcare record retention requirements.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have questions or concerns about this privacy policy or our privacy practices, please contact us: